Reviews

Elaine O'Neill
5 days ago
After being let down by several other roofing companies, I found Primeline in The Net and after reading their positive reviews, I gave Michael a call. He came around the next day and he was very polite, professional and gave me a very reasonable quote for my flat roof to be completely replaced.
My roof was in a terrible state, allowing water to leak through into my lounge, it was a very complex job.
Phil and his team started work within 2 days and throughout that time, they were onsite everyday at 8.30 am, they very friendly and kept me informed all the time of what was going on.
Every day they cleaned up as they went along and left everything tidy.
They also fixed my guttering which needed changing at the side of the house, so the rain did not flow onto the roof.
When the job was finished, they left my patio and garden spotless, and because there was room left in the skip, Phil asked me if I had anything to get rid of. I showed him my garage full of rubbish and Phil and the team cleaned it all out into the skip and they also swept it through. Being a 73 year old women, I was so grateful.
They didn't have to do that, but it just goes to show you what a genuine Company they are.
The work carried out was of a very high standard and I would not hesitate to recommend Michael and his Company to my family, friends and neighbours.
Response from the owner:Thank you so much for taking the time to leave such a detailed and kind review. It genuinely means a lot to all of us at Primeline.

We’re really pleased we were able to visit so quickly and put your mind at ease, especially after being let down previously. Phil and the team will be delighted to hear your kind words — they always take pride in turning up on time, keeping customers informed, and leaving everything clean and tidy at the end of each day.

We’re especially glad we could help with the extra bits, from sorting the guttering to clearing out the garage. It was no trouble at all, and we’re just happy we could make things a little easier for you.

Thank you again for trusting us with such an important job. Your recommendation truly means the world to us, and we wish you all the very best going forward.
Just had a project completed by Primeline roofing. Fascia’s and soffits and a flat roof. Perfect from quotation to job completion. Michael’s team did him proud, they were very tidy and professional throughout. After completion, my property was left spotless. Very impressed, as were numerous neighbours, who have now also been quoted and jobs completed. Communication between us and Primeline was excellent.
Response from the owner:Thank you so much for the lovely review 😊
We’re really pleased we could look after everything for you, from the initial quote right through to completion. It’s great to hear you were happy with the fascias, soffits and flat roof, and that everything was kept tidy and spotless throughout — that’s something we take real pride in.

We also really appreciate you mentioning the communication side of things, and it’s brilliant to hear that neighbours were impressed too and have since had work done. Thanks again for choosing Primeline Roofing — it genuinely means a lot to us!
Lewis Byrom
2 weeks ago
Would high recommend Primeline roofing and building ltd. Micheal , Phil , joe and the team done a fantastic job and replacement my entire hip replacement on the joining line due having a leaking in my leak. Workmenship and professionalism was fantastic and will be more then happy to use their services again without hesitation.
Response from the owner:Thank you very much for the recommendation and for taking the time to leave such a great review.

We’re really pleased to hear you were happy with the work carried out by Michael, Phil, Joe and the team, and that the hip replacement repair resolved the leak effectively. We take great pride in our workmanship and professionalism, so it’s fantastic to know this came across throughout the job.

Thank you again for choosing Primeline Roofing & Building Ltd — we’d be more than happy to help you again in the future should you ever need us.
Adam Kershaw
3 months ago
Michael and his team at Primeline helped me with removal of moss from my roof. Despite challenging access they did a really great job, not only is my roof moss-free it also looks like a new roof! They even offered to secure some loose flashing for me as part of the works. Would recommend to anyone looking to get roof work done.
Response from the owner:Thank you for taking the time to leave such a fantastic review.

We’re really pleased to hear you were happy with the roof moss removal and that the team were able to carry out the work safely despite the challenging access. It’s great to know your roof is now moss-free and looking like new again.

Securing the loose flashing while we were there is all part of the service, and we’re glad it gave you extra peace of mind. Thank you for the recommendation — it’s very much appreciated, and we’d be happy to help again in the future should you need any roofing work.
Sara Spence
3 months ago
My neighbours recommended Michael and his team. Their son is a policeman, so I felt reassured. Michael looked at the job and gave me a quote on my flat roof with various options, giving me plenty of time to consider and recommended that I get other quotes and opinions. He was accommodating in bringing the work forward and his team are absolute gentlemen and I felt 100% safe with them (I am female); they explained what they were doing and why, and they left my home and garden with absolutely no mess whatsoever. Impressively high standard of workmanship and attention to detail. Delighted.
Response from the owner:We’re really pleased you felt reassured from the very first visit and that Michael was able to talk you through the flat roof options clearly, without any pressure, and give you the time you needed to decide. Your safety, comfort, and confidence in our team are extremely important to us, so it’s especially rewarding to hear that you felt completely at ease throughout the work.

We’ll be sure to pass your comments on to the team — they’ll be delighted to know their professionalism, communication, and attention to detail stood out, along with leaving your home and garden clean and tidy. Thank you again for choosing Primeline Roofing & Building Ltd and for the recommendation.
Tony Lodge
4 months ago
We chose Primeline Roofing and Building LTD to put a new roof on our house after receiving a recommendation from a neighbour who used them to complete a similar job.
Based on the quotes we received, Primeline was very reasonably priced. Michael came to view the job, was very informative regarding what needed to be done, and kept us informed of the progress throughout the work. They were able to start work quickly and completed the job far sooner than we had anticipated. When an issue arose regarding supplies, which threatened to hold the job up, Michael brought in additional workers to keep the job running to schedule.
The team that worked on the job were simply outstanding. They were friendly, polite, and very professional. They were considerate to us and the neighbours at all times.
They were highly efficient and worked their socks off. They took photos of the roof at various stages of completion so we were able to monitor the progress. They really gave the impression that they cared and were committed to doing a good job. There were also a few additional tasks that they noticed and completed, such as clearing the leaves from the gutter and fixing a downpipe that had become unattached. This didn't take long but was a gesture which was very much appreciated and showed they were prepared to go above and beyond.
They did an excellent job of clearing up after themselves when the job was complete. Thank you, lads, for your hard work!
The roof looks as if it has been completed to a high standard, and we are looking forward to not having any leaks the next time it rains.
Response from the owner:We’re delighted to hear that you chose us following a neighbour’s recommendation and that you were happy with both the pricing and the level of service provided. It’s great to know Michael was able to clearly explain the work required, keep you informed throughout the project, and ensure everything stayed on schedule — even when supply issues arose.

Your comments about the team’s professionalism, efficiency, and consideration for both yourselves and your neighbours mean a great deal to us. We believe communication and care are just as important as the quality of the work itself, so it’s fantastic to hear that this came across at every stage.

We’re also pleased that the progress photos and the extra touches — such as clearing the gutters and securing the downpipe — were appreciated. Going the extra mile is simply part of how we work.

Thank you again for choosing Primeline Roofing & Building Ltd and for your kind words. We hope your new roof gives you complete peace of mind for many years to come, especially when the rain arrives!
derek gladwin
4 months ago
I would highly recommend this company very good job, very clean and tidy, easy going guys to get on with great price good timing very happy couldn't be happier
Response from the owner:Hi Derek,

Thank you for the amazing feedback!
Richard Smith
4 months ago
Very professional service and an excellent job complete, full roof refresh and new roof on extension , always keep in the loop from Micheal the owner from phone call to personal visits and inspections , great bunch of roofers , great job
Response from the owner:We’re really pleased you’re happy with the full roof refresh and the new roof on the extension. Keeping you informed from start to finish is something we believe is really important, so it’s great to hear you felt kept in the loop throughout.

We’ll be sure to pass your kind words on to the team — they’ll really appreciate it. Thanks again for choosing us and for taking the time to leave such positive feedback 👍
Michael Buckley
4 months ago
I have used Michael before and was really happy with my new roof that was provided.
After having a really bad experience with another roofing contracter, i turned to Primeline and Michael proved to be trustworthy and delivered exactly what he says he would do.
I then asked Michael to give me a quote for a facia board that had become loose, which also pulled my guttering down. Michael provided me with a very competitive quote for the fascia board and guttering, and I was very happy to go ahead with the job. The work itself was done, once again, to a really high standard.
I recommend Michael and Primeline to anyone that needs good quality roofing work completed at a fair price, by a trustworthy contractor.
Response from the owner:Hi Michael,

We're glad you had a good experience with us after being elt down by another roofer. We will be happy to quote you on any work in the future and thank you very much for your recommendatio.

Primeline Roofing & Building
James Jarmak
5 months ago
"Michael and his team rendered and painted the back of my house. They arrived on time and did an excellent job. They left the area clean and tidy. I would highly recommend them. James - The Net Magazine"
Response from the owner:Thank you, James, for taking the time to leave us a great review.

We’re really pleased to hear you were happy with the rendering and painting work and that the team arrived on time, carried out the job to a high standard, and left everything clean and tidy. Your recommendation means a lot to us and is very much appreciated.

Thank you again for choosing Primeline Roofing & Building Ltd.
Barry
6 months ago
🏠 Exceptional Experience with Primeline Roofing – A Team You Can Trust 🏠

Our home is over 60 years old, and the original roof felt, and battens had been deteriorating over the years. We decided it was time to replace the membrane while keeping the existing roof tiles—a big decision and like many homeowners, we were cautious about such a significant investment. We gathered several quotes.

From the moment Michael from Primeline Roofing arrived to assess the job, we felt an immediate sense of trust. He wasn’t the cheapest quote, nor the most expensive—but his honesty, depth of knowledge, accreditations, and the outstanding reviews on Trust Trader etc. made him stand out. Other companies had great feedback too, but Michael’s genuine and transparent approach was the deal-breaker for us.

Throughout the entire process, communication was faultless. We were kept informed at every stage—from the arrival of scaffolding to the team’s schedule. Despite battling unpredictable weather, Michael and his team worked diligently to keep the loft dry and the project on track. Their professionalism was truly impressive.

Michael and his team Josh, Kev, and the rest of the crew were respectful, friendly, and incredibly tidy. They left our property cleaner than they found it, which speaks volumes about their care and attention to detail. And the roof? Absolutely stunning. The workmanship is second to none.

If we had to rate Primeline Roofing out of 10, we’d give them a 20. We’re thrilled with the results and can’t recommend them highly enough.
Thank you, Michael and team, for your exceptional service and craftsmanship. You’ve truly earned our trust.
Michael Crookes
6 months ago
A very professional and reliable service. The team were efficient friendly and worked hard to acheive an excellant result. I wouldn't hesitate to recommend Primeline Roofing and Building.
Response from the owner:Thank you for your kind review and recommendation.

We’re really pleased to hear that you found our team professional, reliable, and friendly, and that their hard work delivered an excellent result. Your feedback means a great deal to us and is greatly appreciated.
David
6 months ago
Thoroughly recommend Primeline Roofing - third time we’ve used them. This time for a garden patio plus retaining walls. As always pleased with the end result - Michael & his team are conscientious & hard working and site clean up is always excellent - thank you.
Response from the owner:Thank you David for your support and for taking the time to leave us another great review.

We really appreciate your recommendation and are delighted to hear you were once again pleased with the end result — especially with the patio and retaining wall work. It means a lot to us that you’ve chosen Primeline Roofing & Building Ltd for the third time, and your comments about the team’s hard work, conscientious approach, and site cleanliness are very encouraging.
Stephen Langridge
7 months ago
The job involved renewing lead flashing, repointing ridge tiles and moss removal. The work was carried out in less than a day and the roof now looks as good as new. Although the work created a certain amount of mess, the work area was left clean and tidy once the repairs were done. Our son works for Kent Police and he was happy to know that we had picked a reliable company to carry out the work. Their price was very competitive and would definitely use them again. Would also recommend to friends and family.
Response from the owner:We’re pleased to hear you were happy with the lead flashing renewal, ridge tile repointing, and moss removal, and that the work was completed efficiently while leaving everything clean and tidy afterwards. It’s great to know the roof is now looking as good as new.

We really appreciate your comments regarding our reliability, competitive pricing, and the trust you placed in us — that means a great deal to our team. Thank you also for your recommendation to friends and family; it’s genuinely valued.

Thank you again for choosing Primeline Roofing & Building Ltd. We’d be more than happy to help you again in the future.
Denise Lewis
7 months ago
Couldn't recommend Primeline Roofing enough for the work they did on my roof. Quick, clean and professional, thanks guys!
RS-74 CT5
8 months ago
Michael and team from Primeline Roofing were exceptional from start to finish. Very impressed with the level of service, honesty, expectation setting through the processes and the quality and speed of their work. We have an old 1930s roof which needed a complete overhaul, they did an excellent job remaining sensitive to the character of the house. Despite it being much more work than originally expected before they started, resulting in the need to bring in a bigger team, Michael was very honest and stayed to his original quote and timeframe. Highly recommend
Sue Goodwin
8 months ago
I would not hesitate to recommend Primeline Roofing and Building. They replaced our flat roof and guttering at a very reasonable price. They were a proficient, friendly and reliable team who went the extra mile to ensure that the work was done to a high standard and on time. They disposed of all the old roof and guttering material and cleaned up thoroughly afterwards. Thank you for a great job!
Simon Ryan
10 months ago
Primeline Roofing & Building have been fantastic. Since posting the job on checkatrade i got a message very quickly and arranged a time to come and quote the job. Quality of work has been fantastic and the communication has been seamless. Thanks!!
Zikat Mouchamitsin
10 months ago
Michael and his team have done a great job!! In two day they put a new flat roof so I could finalise my bathroom project! Great price and excellent communication from the beginning till the end. The building regulation inspector had approved and signed the completion certificate for my bathroom within 3 minutes !!! I highly recommend them.
joe rodgers
10 months ago
Removed moss and treated our roof, quick and reliable. Good value for money. Would recommend.
Steve Wilkins
10 months ago
I chose Primeline because they were on more than one trusted trader site, had a lot of good reviews and gave the best quote to retile my roof and remove the two chimneys. I was not disappointed. They have delivered what they said they would and carried out the work quickly and efficiently, even working on a bank holiday. They also cleaned everything up at the end of each day. Friendly and helpful they also cleaned the solar panels on my flat roof and my front patio. I would thoroughly recommend them.
Susan Moreton
12 months ago
Michael and his team of roofers were excellent. Communication throughout was fantastic. Their professionalism and care was great. Lots of debris had to be removed from our roof so it was a messy job but the attention they gave to clearing it afterwards was amazing. Highly recommend.
ian bell
12 months ago
Absolutely the only choice if you need any roofing work done. Primeline were fantastic from start to finish - professional, trustworthy, open and honest throughout. I highly recommend them and their work, and would use them again without hesitation. Their quality of work is exceptional.
STEVE SALTER
12 months ago
Extremely pleasant and courteous and efficient service which I would strongly recommend.
Jane Cambridge
12 months ago
Excellent company very quickly to respond to me. They kept me informed of the work to be done, showed me a video of the roof before and after. This was all done very promptly and courteously would highly recommend this company.
Kevin Murphy
1 year ago
Replaced damaged lead flashing on roof , around soil pipe. Two roofers were able to do this quickly when they arrived. And showed me pictures before and after.
I am very happy to recommend Michael and his team of experienced and competent roofers.

My roof needed re-felting, new valleys where the roofs join, replacing broken tiles, new lead work, repointing brickwork and new battens. Quite a job!

After work was started it was discovered that other parts of my roof, that I had not asked to be inspected, were found to be in need of attention. Michael and his team showed me the problems, and were always helpful with suggested solutions and transparent about any costs. They had other jobs booked at the time, but they rescheduled these so they could complete my roof’s extra work before the wet weather closed in (phew!).

I had daily reports on work progress and, as I am OK going up ladders, I went up onto the scaffolding to see the work myself. It was very reassuring to see the thorough job they were doing using the latest state-of-the art materials. A massive improvement on the failed materials they were replacing. I can sleep at night under my leak-free roof again!

Roofing can be messy work, with cutting, grinding, and waste materials lying around etc. but at the end of the job everything was cleared away and they left the area clean and tidy. Great work chaps! Thank you all once again.
Mary Dean
1 year ago
Micheal and his team have been fantastic the workmanship is great.from start to finish we were keep informed about every aspect of the job. The roof is looking lovely,thankyou to all of you.
Antony Bates
1 year ago
Following the recent bad weather, I lost a tile from my roof. I contacted Michael at Primeline Roofing & Building Ltd, who came the next day to assess the damage and provide a fair price quote provided a quote to replace all my cemented ridge tiles with a mechanical fixed ridge tiles. Due to a cancelled job, Michael was able to undertake the work within a couple of Days. The Team on site were very professional, did a fantastic job, removed all the debris and left everything clean and Tidy. Would highly recommend Primeline Roofing & Building Ltd.
David Warner
1 year ago
I had my old gutters replaced with new ones and hedgehogs installed on the 25/11/24. The builders were local lads with a lot of experience. They were efficent arrived on time when they said they would. They were friendly and reliable. As a serving police officer I highly recommend Micheal and his team. I know it's important to highlight good local business that do a fantastic job.
James B
1 year ago
Excellent experience with this company. They rebuilt my chimney stack and verge, which was in need of repair.

The work was of a highest standard and carried out efficiently and professionally, going the extra mile to get the job completed.

Michael and his team were extremely polite, courteous and reassuring throughout. The options were explained in detail without obligation.

Would definitely recommend them.
N Martin
1 year ago
This was a small job that was rejected by a couple of other firms for being too small. Primeline were able to fit us in quickly, for a reasonable price, and did a good job.
Hannah Mcmanus
1 year ago
The guys at primeline roofing have been nothing short of amazing. Came out and gave us a quote and were really helpful and nice as first time buyers. Then coming and doing the work they were speedy, very friendly and kept us up to date with all of the work. They've even given us some tips on some other bits of work we are looking to do. Will definitely be using them again!
Sally Brazier
1 year ago
Primeline roofing &building ltd were very competitive with their pricing, they were very efficient and their work was of a very high standard. They completed the work very quickly and cleaned up at the end. I would definitely recommend and use them again.
Bill Stoneham
1 year ago
What a helpful and reliable firm! I had a guttering problem. Within 72 hours of posting the job, I had received a site visit, given a quote and the work completed to a high standard. A great firm, helpful and considerate staff and they even arrived early to start the work. I was most impressed and strongly recommend.
Anne Edwards
2 years ago
Excellent work on our porch roof, fascias and guttering, carried out by a very professional, courteous and friendly team. We are pleased to recommend Primeline.
Doreen Williams
2 years ago
My garage at the bottom of the garden was in a bad state. It was attached to my next door neighbour’s garage so rebuilding was not an option. The roof was made from asbestos. In all the garage was not in good condition. I contacted Primeline for an estimate for a replacement flat roof and to repoint the brick walls where the pointing was non existing. I got a Quote which I thought was reasonable and very shortly the work was scheduled. Two lads turned up who I found to be enthusiastic and cared about the work they were doing. They went about it in a meticulous way and not in a rushed fashion. They were also very courteous. The end result was remarkable and now my garage looks in a far better shape than before. I cannot fault them and I am pleased I went with Primeline.
Martin Pepper
2 years ago
Thank you Mike and team of roofers for an excellent repair to my roof. Reliable and considerate. Well done

Martin Pepper
Julia Leslie
2 years ago
I would highly recommend Primeline Roofing & Building Ltd. Michael visited the property after my initial phone call and was professional and courteous in his manner explaining in detail what work would be carried out. There has been good communication throughout.
Phil and his team have been excellent whilst on site keeping me informed at every stage. Photos and videos have been taken to show me the works they have carried out. Michael has visited several times during the work and all the work has been completed to a high standard
Sarah Meijer
2 years ago
Nav Bains
2 years ago
Highly recommended, Michael was polite and professional throughout and there was no messing about. There was no hidden costs and the work got completed earlier than expected. Can't recommend enough.
Work done:
Re-felting
Repair
New fascia board
New guttering
Wall rendering
Mary Glover
2 years ago
This company did a very good job repairing our roof. Clean, friendly and on time. Would recommend their services.
Marc Henry
2 years ago
Excellent service completed before we were expecting, very pleased with the results.
Edward Potts
2 years ago
Fitted me in early, job completed quickly and looks to good standard. Michael was friendly and professional when quoting. Only small criticism is they missed a bracket when tidying up
Angela Ashton
2 years ago
Primeline repaired my mum's conservatory roof and repointed the adjoining wall. The work was carried out to a high standard and very promptly.
Would recommend them and would definitely have no hesitation using them again.
Niall Bowes
2 years ago
I’ve only got good things to say about Primeline and the team. From day one of getting the quote, Michael was open and honest & with good communication throughout. The turnaround time between initial contact and the works being done was quick. We had a roof De-Moss, acid wash, guttering cleaning/rebuild and a fix for the garage roof. I’ve attached the below pictures as a reference point of just how well the roof has come up in comparison to the neighbours property. Roof looks brand new, works were quick and tidy and the team even jet washed the back patios down leaving them looking brand new
Lynda Baldwin
2 years ago
We had the flat roof above a double garage replaced after some storm damage. Michael very kindly fitted a temporary cover over the roof as soon as we signed the contract. Work started on the quoted date 3 weeks later. The work was completed on time and to a very high standard. The team were happy to answer any questions I had during the build and left the site spotless before departing. I would have no hesitation in recommending Primline to anyone.1st class job
Alison Winn
2 years ago
I found Primeline Roofing & Building in my local 'Net' and phoned a week or so ago as my chimney pots were leaning. I spoke to Micahel and he called that day to see what the problem was and gave me a quote for the work that was needed ie. Straighten the pots, re-pointing etc. I was impressed by his professionalism and accepted the quote he gave me on the day. Michael kept me advised of when the work would be carried out as it was obviously weather dependent.
Michael's team (Phil, Sam & Daniel) arrived very promptly at the time I'd been given. What a brilliant team - very friendly, polite and very efficient. Excellent work, even clearing moss from my gutters (many thanks team). All rubbish was taken away once the work was completed and the area left clean and tidy. Sam even showed me a photo of the work that had been carried out. I won't hesitate in contacting Michael and the team again if/when I need any further outside work completing. Many thanks and I can highly recommend this company.
K Sidhu
2 years ago
Primeline sorted out the leak in my flatroof extension and a new shed roof. They were quick to give a quotation and all work was completed to a high standard and as discussed. Very polite and good communication.
Hugh Elsegood
2 years ago
Michael and his team provided an excellent service which included the replacement of a flat roof and significant repairs to a main roof. The builders were punctual, hard working and skilled at their profession. All work was delivered at a very competitive price. Definitely worth contacting Primeline for any roof related repairs and replacements.

Why Choose Us for Your Roofing Needs?

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Benefit from our 20 years of experience in delivering top-notch roofing and building services

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Family-Owned Reliability:

Trust in our family-run business’s commitment to integrity, quality, and personalised service.

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Experience high-quality roofing without breaking the bank, ensuring great value for your investment

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Professional and Courteous Team:

Our skilled, experienced, and friendly staff minimise disruption, ensuring a smooth, satisfactory project 

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Insurance Backed Guarentee:

Our insurance-backed guarantee means we stand firmly behind the quality and reliability of our work

Our Services

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Rendering

Our rendering services not only protect your exterior walls but also give your home a fresh, attractive finish.

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Sealing Roofs

Extend your roof's lifespan with our sealing services, providing an additional layer of protection against the elements.

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Guttering Clearing

Prevent blockages and ensure smooth water flow with our guttering clearing services, essential for roof maintenance.

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